Order Fulfillment Timeline

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation.

Shipping Methods:

  • We offer standard shipping for all orders.
  • Expedited shipping options may be available for an additional fee. Please contact our customer service for more information.

Shipping Times:

  • Delivery times vary depending on the destination and shipping method chosen.
  • Standard shipping typically takes between 5-10 business days for domestic orders and 7-14 business days for international orders.
  • Expedited shipping options may deliver your order sooner, usually within 2-5 business days for domestic orders.

Tracking Information:

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track the status of your shipment using the provided tracking number on our website or the carrier's website.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping destination.
  • Free shipping may be available for orders exceeding a certain amount. Please check our website for current promotions and offers.

International Shipping:

  • We ship to select international destinations. Please note that additional customs fees, taxes, or duties may apply upon delivery. These fees are the responsibility of the customer.
  • International orders may be subject to longer shipping times due to customs clearance procedures.

Shipping Address:

  • Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you need to update your shipping address after placing an order, please contact our customer service as soon as possible.

Holiday Shipping:

  • During peak seasons and holidays, processing and delivery times may be longer than usual due to high order volumes and carrier delays. We appreciate your patience during these times.

Lost or Stolen Packages:

  • Coast Basics is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We're here to assist you with any inquiries you may have.